Most software is not designed by intelligent and thoughtful people anymore. It is designed by hastily promoted middle manager PM/Product type people who, as has been mentioned elsewhere, simply were not around when thoughtful human interface design was borderline mandatory for efficiency’s sake.
There is incompetence and there is also malevolence in the encouragement of dark patterns by the revenue side of the business.
UX has really gone downhill. This is particularly true of banking websites.
Also, the trend of hiding scrollbars, huge wasted spaces, making buttons look really flat, confusing icons, confusing ways of using drop downs rather than using the select/option html controls etc have all made the whole experience far inferior to where desktop UI was even decades ago
> There are hundreds of ways that different websites ask you to pick dates
Ugh, date pickers. So many of these violently throw up when I try to do the obvious thing: type in the damn date. Instead they force me to click through their inane menu, as if the designer wanted to force me into a showcase of their work. Let your power users type. Just call your user’s attention back to the field if they accidentally typed 03/142/026.
> Prefer words to icons. Use only icons that are universally understood.
Underrated. Except for dyslexic people, and the most obvious icon forms, I am pretty sure most people are just better and faster at recognising single words at a glance than icons.
...except for HN "unvote"/"undown" feedback which is especially unfortunate due to the shared prefix. Every time I upvote something I squint at the unvote/undown to make sure I didn't misclick.
Not sure how you can put the genie back in the bottle, every app wants to have its own design so how can you enforce them to all obey the same design principles? You simply can't.
My hope is that since tools like Google Stitch have made fancy looking design free that it will become obvious how worthless fancy looking design always was. It used to signal that a site paid a lot of money and was therefore legitimate. Now it signals nothing.
All of these people who keep saying that webapps can replace desktop applications were simply never desktop power users. They don’t know what they don’t know.
Yeah it would be nice if the web accessibility guidelines also focused on actually using the thing normally. For example: offsetting the scrollbar from the right edge of the screen by 1px should be punishable by death.
UIs are inconsistent even in the same app. Nevermind plugins or suites. It would be great if menus were customizable so you could plug in your own template.
I prefer to avoid customizing apps. I want to be able to sit down at a fresh install (or someone else's) and not spend time learning their preferences.
When someone asks me for a checkbox so they can have my app work their way instead and everyone else can do theirs, the hair stands up on the back of my neck. The check boxes are hard to discover unless you put them front and center, in which case they remain there forever serving no purpose.
I would rather redesign the entire interface, either to find the right answer that works for everyone, or to learn what makes one class of users different from another. The check box is a mode, and nodes are to be avoided if I possibly can.
I realize that this puts me at odds with a whole class of users who want to make their box do their thing. It's your box and you should do what you want. And I really love style sheets for that. Rather than cobbling together my own set of possible preferences you should have something Turing complete. Go nuts with it.
Most software is not designed by intelligent and thoughtful people anymore. It is designed by hastily promoted middle manager PM/Product type people who, as has been mentioned elsewhere, simply were not around when thoughtful human interface design was borderline mandatory for efficiency’s sake.
There is incompetence and there is also malevolence in the encouragement of dark patterns by the revenue side of the business.
UX has really gone downhill. This is particularly true of banking websites.
Also, the trend of hiding scrollbars, huge wasted spaces, making buttons look really flat, confusing icons, confusing ways of using drop downs rather than using the select/option html controls etc have all made the whole experience far inferior to where desktop UI was even decades ago
> There are hundreds of ways that different websites ask you to pick dates
Ugh, date pickers. So many of these violently throw up when I try to do the obvious thing: type in the damn date. Instead they force me to click through their inane menu, as if the designer wanted to force me into a showcase of their work. Let your power users type. Just call your user’s attention back to the field if they accidentally typed 03/142/026.
Is 03/04/2026 March 4th or the 3rd of April?
If you have an international audience that’s going to mess someone up.
Better yet require YYYY-MM-DD.
I've seen some that had a drop-down for the month name. But since it was native, I could type the month name and my browser selected the right one.
Lately I've occasionally been running into round check boxes that look like radio buttons. Why????
UX want to put their own spin on things. I’ve noticed this repeatedly.
UX has gotten from something with a cause to being the cause for something
I think the answer is they just don't know.
> Prefer words to icons. Use only icons that are universally understood.
Underrated. Except for dyslexic people, and the most obvious icon forms, I am pretty sure most people are just better and faster at recognising single words at a glance than icons.
...except for HN "unvote"/"undown" feedback which is especially unfortunate due to the shared prefix. Every time I upvote something I squint at the unvote/undown to make sure I didn't misclick.
Not sure how you can put the genie back in the bottle, every app wants to have its own design so how can you enforce them to all obey the same design principles? You simply can't.
And while we're at it, stop with the popups and notifications.
I don't care about the new features in a browser update. Ideally, nothing at all has changed.
I don't want a "tour" of the software I just installed. I, presumably, installed it to do something, and I just want to do that thing.
I don't want to have to select a preference for how a specific action is performed in your software. If it's not what I expected, I will learn it.
And for the love of GOD, nobody wants to subscribe to your newsletter.
My hope is that since tools like Google Stitch have made fancy looking design free that it will become obvious how worthless fancy looking design always was. It used to signal that a site paid a lot of money and was therefore legitimate. Now it signals nothing.
There are no quick signals for anything like that anymore. It's sad and exhausting, everything feels like lies.
This is a good point, but there's usually a long tail on transitions like this.
The web needs a HIG.
All of these people who keep saying that webapps can replace desktop applications were simply never desktop power users. They don’t know what they don’t know.
Yeah it would be nice if the web accessibility guidelines also focused on actually using the thing normally. For example: offsetting the scrollbar from the right edge of the screen by 1px should be punishable by death.
I think HIG means "Human Interface Guidelines" here. Seems to be an Apple thing.
I wish more people would avoid or at least introduce abbreviations that may be unfamiliar to the audience.
Microsoft had one too: WIG!
https://news.ycombinator.com/item?id=22475521
UIs are inconsistent even in the same app. Nevermind plugins or suites. It would be great if menus were customizable so you could plug in your own template.
I prefer to avoid customizing apps. I want to be able to sit down at a fresh install (or someone else's) and not spend time learning their preferences.
When someone asks me for a checkbox so they can have my app work their way instead and everyone else can do theirs, the hair stands up on the back of my neck. The check boxes are hard to discover unless you put them front and center, in which case they remain there forever serving no purpose.
I would rather redesign the entire interface, either to find the right answer that works for everyone, or to learn what makes one class of users different from another. The check box is a mode, and nodes are to be avoided if I possibly can.
I realize that this puts me at odds with a whole class of users who want to make their box do their thing. It's your box and you should do what you want. And I really love style sheets for that. Rather than cobbling together my own set of possible preferences you should have something Turing complete. Go nuts with it.
... and please stop doing paralax...
Such a nice way to give more depth to your content. </s>