McDonalds actually seems to have learned to take latency seriously. When their touch screen ordering systems were first deployed, the delay between tapping on an item or button was quite noticeable. These days the systems respond nearly instantaneously. I'm very glad there are people inside such a large organization that pay attention to that aspect of usability.
Now if only every other website on the internet would learn that latency matters...
Except they make you tap 2-3 times more than it takes to make your selections. That's business guys though, not the devs.
Do you want to add one of [x]?... No. How about now, add one of [x]?... No. Do you want to round up your total to [n]?... No. Do you want to eat in, even though we'll still put it in a takeaway bag so this option is really just the equivalent of a close door button on an elevator in that it does nothing except placate you?... Yes.
I'm sure these two behaviors depend on each other. Instantaneous response allows the company to spend more of your attention answering questions rather than staring at a spinner.
If you've ever watched TV with someone who gets distracted and sets down the remote after each button press while Netflix's UI slowly loads, you know that three or four UI interactions can turn into a several-minute ordeal.
When I temporarily lost access to my phone, I contacted Walmart dot Com Support. They solemnly informed me that they had no means of overriding MFA for my account or helping me to recover it without the phone.
Support told me that I was better off abandoning the account and creating a new one.
While I did recover my phone, I decided that it was best to simply stop doing business with Walmart, and I haven’t missed them one bit!
When I was a lad, 30ms was considered the worst latency allowable for telephony unless you were dealing with satellite links, in which case you taught people to use a simple variety of radio protocol (over).
Nowadays with all our fancy crappy comms, 200+ms is considered normal. Ever noticed the lag on a Teams call?
This is such a dastardly psychological trick. Being slightly aswew really hard to fight the subconscious urge to reach out and 'fix' them. I almost want to rush out to a nearest McDonald's right now and buy one of these burgers so that I can make sure that it's buns are aligned properly....
I like how it makes the burgers look more "laid back", like some cool sunglasses-wearing skater/surfer dude leaning back, or a pin-up model whose pose invites you in. Standing up straight is for the man and that's not how I want my burgers to be.
To me the buns still look far too perfect and fluffy. I don't know if I've ever received a wrapped McDonald's hamburger that hasn't been smashed flat to some extent, with cracks in the bun. The ones that come in boxes fare a little better but they still look as if they've weathered some turbulence.
I'll admit to McDonald's Japan being a guilty pleasure of mine. Most things I get are pretty close to the picture. It's not perfect of course, but it's McDonald's, I'm not exactly expecting gourmet food and presentation. The fries kick ass though, I almost always get them hot and perfectly golden brown.
> Its best-known use is in certain orders of Classical columns that diminish in a very gentle curve, rather than in a straight line as they narrow going upward. The human eye would allegedly perceive that the middle of the column was diminishing in a concave curve halfway up the column, and entasis corrects this.
A video posted by McDonalds Canada reveals how they stage the burgers for photographing them. They shift each layer backwards (bun, meat, etc) so that the ingredients of the layer are more visible when photographed. The top bun ends up being a few inches backward compared to the bottom bun.
It's just much more visually interesting than a page full of perfect burgers. Each one looks like a unique thing from the real world; they don't "look AI", as the kids say these days.
Yes, my guess is that this is the result of a few food stylists or a single agency holding an opinion. It's not at all unusual as far as styling food goes, but maybe so for fast food.
I know that burgers are usually stacked to tilt away from the camera in photography to show the contents. (ie the bottom bun is laterally closer to the camera than the top in a downward view) I don't know why you would stack them to the side because it's more obvious, and in this case you can hardly see anything different at such a shallow angle. It's almost like they stacked them and then took the picture from a randomly selected angle or something.
In recent years Japan has been cheap due to the weakness of the yen, which has been trending 160/1 USD. Just 10 years ago it was nearly twice as strong. When I visited a couple years ago, everything seemed to be surprisingly cheap.
- I purchased a couple pairs of running shoes that were about 30% cheaper than they were offered for sale in the US, some were more than 50% cheaper (and occasionally less than half what they could be had for in places like the UK or Mexico). This was retail price from branded storefronts (Hoka, New Balance), not discounted.
- I purchased an umbrella for $45 that sells in the US for $75.
- An all-access pass at their premier amusement park, Fuji-Q Highland, was only about $40 - when entry to comparable parks in the US can easily be twice as much.
- I recall the subway came out to around $1.50 a ride, roughly half what the NYC subway costs and the 1 and 3 day passes made it ridiculously cheap (IIRC something like $5/$10).
- I only used capsule hotels, but those came out from $15 to up to $38 for a luxury one
- I also took a look at apartments, and in decent areas in Tokyo you can find small apartments for about $1500 that would cost $3500+ in Manhattan, or maybe $2000 or so in medium sized US city centers.
Is that in comparison to the US? Because US food was cheaper than dirt in the past before all the food processing conglomerates decided to leverage their dominant market position to increase margins.
> The Big Mac Index is a price index published since 1986 by The Economist as an informal way of measuring the purchasing power parity (PPP) between two currencies and providing a test of the extent to which market exchange rates result in goods costing the same in different countries. It "seeks to make exchange-rate theory a bit more digestible."[1] The index compares the relative price worldwide to purchase the Big Mac, the flagship hamburger sold at McDonald's restaurants.
That's my guess, too. I live in Japan and eat at fast food places from time to time. One feature of McDonald's is that the food preparation area is almost always visible from the customer area; I can see the people assembling the burgers, handling the fries, etc. At Yoshinoya and other domburi places, even though the shop is much smaller than a McDonald's, I am usually unable to see the person actually putting the rice and toppings into the bowls.
I suspect that efficiency of layout is the top priority in both cases, but I wouldn't be surprised if McDonald's is also consciously trying to show that their food is human-prepared, both in the store design and in their food photos.
One of the benefits of the move to app ordering is that I know for certain the order-taker got it right. And I can bookmark the custom order for later reuse.
Now it's just down to the kitchen to fulfill the order correctly, and while it's not 100% it's a lot, lot better.
It's always the kitchen for me across food places (in Australia). Ending up with pickles when I removed them. Ending up with coke zero instead of coke. But the worst is ending up with anything mock meat!
When I was in cooking school there was a brief lesson in photo presentation. For something like a burger you would skew from front to back, going upward to the top bun to show the layers better but it wasn't visually noticeable that it was skewed on the photo. This seems like the same thing except the ai has chosen the side view instead of the frontal view, thus making the skew very noticeable.
This is doing a bigger number on me than it has any right to.
...why are they all skewed, save for the buns that are already lopsided? Those I'll note are perfectly seated. Some are more skewed than others. Like the Big Mac is only slightly skewed.
Is there a pecking order to how skewed they are? Some social hierarchy of sandwiches?
You shouldn't. It was revealed later that Morgan Spurlock, the star of the movie, was also secretly drinking himself to death while he was making the documentary. Not to shame an addiction OR defend McDonalds too much here, but being a raging alcoholic and blaming your health problems on hamburgers and french fries on a massive public stage is/was extraordinarily irresponsible.
FWIW, there is some controversy around the “methodology” and honesty in that film. Not saying you should change your view of McDonald’s, but possibly of that movie.
If you've been to Japan any time recently you'd probably know that just about everything is cheaper in Japan, especially food and drink. I've been twice, most recently back in October, and I'm blown away by how relatively affordable things are. USD goes a long long way in Japan.
Oddly I could not find any cheaply priced Japanese Whiskey, and I looked around quite a bit. It was all about as much or more than what I could get it for in the states.
Japan's salaries are much lower than those in the US. Even adjusted to PPP, the median salary in Japan is still significantly lower that in the US. Few would be able to afford food at US price levels.
I don't know about McD's exactly, but food in general is very cheap in Japan compared to the U.S.
Source: I watch a lot of behind the scenes restaurant videos on YouTube and I'm always shocked at the prices. Most dishes are cheaper than if I were to go to the grocery store and cook it myself...
I've seen an interview with a food stylist and she pointed out that when putting pins and needles into a burger, then you have to pay real attention to that burger because you have a really great looking burger, full with pins and needles.
I don’t think this is a japanese thing. The way they are askew feels familiar; I have definitely seen food that looks weirdly “off” on other menus. It’s probably just a way to stand out, like how so many models have gaps between their two front teeth. You’re gonna remember the one that’s different.
Often (not always) the top bun is the worst offender, but it’s most certainly not just about the buns: if you look closely, the unique characteristic of Japanese McDonalds (separating it both from McDonalds in other countries as well as from other similar chains in Japan) is that in each photo every burger layer (be it bun, meat, lettuce, etc.) is offset by a seemingly-random factor on its X axis.
I’m sure discussions like this is exactly why they did it. Considering other chains in Japan don’t do this, it clearly has nothing with regulations (unless those are really unevenly enforced).
I just want to note how fast this page is.
806kB transferred. 766ms to finished. I hit the DFW AWS CloudFront pop from here.
Similar page for BK https://www.burgerking.co.jp/menu
31MB transferred. 6.5s to finished. Hits the DEN pop (but it's a "miss").
I am in Colorado. uBlock is on.
Even if you don't count the 7.5MB of fonts on the BK page, that's wild.
McDonalds actually seems to have learned to take latency seriously. When their touch screen ordering systems were first deployed, the delay between tapping on an item or button was quite noticeable. These days the systems respond nearly instantaneously. I'm very glad there are people inside such a large organization that pay attention to that aspect of usability.
Now if only every other website on the internet would learn that latency matters...
[delayed]
Except they make you tap 2-3 times more than it takes to make your selections. That's business guys though, not the devs.
Do you want to add one of [x]?... No. How about now, add one of [x]?... No. Do you want to round up your total to [n]?... No. Do you want to eat in, even though we'll still put it in a takeaway bag so this option is really just the equivalent of a close door button on an elevator in that it does nothing except placate you?... Yes.
I'm sure these two behaviors depend on each other. Instantaneous response allows the company to spend more of your attention answering questions rather than staring at a spinner.
If you've ever watched TV with someone who gets distracted and sets down the remote after each button press while Netflix's UI slowly loads, you know that three or four UI interactions can turn into a several-minute ordeal.
I have been in elevators in which it does do something. I've timed the difference. This foul rumour must die.
Annoying, for sure, but at least it’s not an unpredictable 800 keystroke, zero agency, chatbot interaction.
Bet someone here worked on them
Probably. Similarly, Walmart has a great eng org for a company of its size.
When I temporarily lost access to my phone, I contacted Walmart dot Com Support. They solemnly informed me that they had no means of overriding MFA for my account or helping me to recover it without the phone.
Support told me that I was better off abandoning the account and creating a new one.
While I did recover my phone, I decided that it was best to simply stop doing business with Walmart, and I haven’t missed them one bit!
Really? Walmart does some spectacularly stupid, costly, and obnoxiously customer hostile stuff.
But they do it with much uptime, and very low latency!
It’s worrying, or perhaps just sad, that 766ms for an initial page load is considered especially noteworthy. Six thousand milliseconds is just awful.
But it feels snappy.
When I was a lad, 30ms was considered the worst latency allowable for telephony unless you were dealing with satellite links, in which case you taught people to use a simple variety of radio protocol (over).
Nowadays with all our fancy crappy comms, 200+ms is considered normal. Ever noticed the lag on a Teams call?
OP is not talking ping but page load time. Depending on when you were a lad pages could take up to 30-60 second to load on a modem.
It feels snappy _compared with most sites_.
That's the point!
It feels _very_ sluggish if I try it after spending some time using a windows 98 VM, or a library catalog from 1990.
they gotta make sure you learn about those burgers as fast as possible.
OP, I love not just that you noticed this, but that you thought to post it here too. HN is the best.
This is such a dastardly psychological trick. Being slightly aswew really hard to fight the subconscious urge to reach out and 'fix' them. I almost want to rush out to a nearest McDonald's right now and buy one of these burgers so that I can make sure that it's buns are aligned properly....
In a culture that likes things neat and orderly lined up!
I like how it makes the burgers look more "laid back", like some cool sunglasses-wearing skater/surfer dude leaning back, or a pin-up model whose pose invites you in. Standing up straight is for the man and that's not how I want my burgers to be.
https://en.wikipedia.org/wiki/The_Man
These burgers aren't working for the man
No idea why we're discussing burgers or the man, but pretty funny to learn the phrase goes back to freaking BCE
I believe it has to do with
https://boingboing.net/2026/04/08/japans-truth-in-packaging-...
I don't think so. Mos Burder and Burger King's websites don't look like that.
https://www.mos.jp/menu/category/?c_id=1
https://www.burgerking.co.jp/menu
https://www.japaneselawtranslation.go.jp/en/laws/view/2303/e...
>No Entrepreneur may make a ... representation where the quality, standard or any other particular relating to the
>content of goods or services is portrayed to general consumers as being much better than that of the actual goods or services
To me the buns still look far too perfect and fluffy. I don't know if I've ever received a wrapped McDonald's hamburger that hasn't been smashed flat to some extent, with cracks in the bun. The ones that come in boxes fare a little better but they still look as if they've weathered some turbulence.
I'll admit to McDonald's Japan being a guilty pleasure of mine. Most things I get are pretty close to the picture. It's not perfect of course, but it's McDonald's, I'm not exactly expecting gourmet food and presentation. The fries kick ass though, I almost always get them hot and perfectly golden brown.
At least, in Japan, they're generally as advertised.
It isn't showing anything that would otherwise be hidden, I think this is a stylistic decision. Looks cute and more natural to me.
Isn't that more about size? Instagram video seems to corroborate that.
Honestly, this looks far more like a stylistic choice that the company thought was fine? And... it is? It actually gave me a bit of a smile. :D
Greek and Roman columns would have a slight curve because it was more pleasing to the human eye: https://en.wikipedia.org/wiki/Entasis
> Its best-known use is in certain orders of Classical columns that diminish in a very gentle curve, rather than in a straight line as they narrow going upward. The human eye would allegedly perceive that the middle of the column was diminishing in a concave curve halfway up the column, and entasis corrects this.
A video posted by McDonalds Canada reveals how they stage the burgers for photographing them. They shift each layer backwards (bun, meat, etc) so that the ingredients of the layer are more visible when photographed. The top bun ends up being a few inches backward compared to the bottom bun.
https://www.youtube.com/watch?v=oSd0keSj2W8
It's just burger wabi sabi.
You guys learn one term...
Yeah just say horse radish geeze
This seems the most likely explanation to me.
It's just much more visually interesting than a page full of perfect burgers. Each one looks like a unique thing from the real world; they don't "look AI", as the kids say these days.
Burger chizutsugi needs to be a thing.
Like go pieces being deliberately too large for the board they are used on.
Some of them, it seems like it could be to show the sauce more clearly:
https://www.mcdonalds.co.jp/en/products/4530/
But others, it's just inexplicable:
https://www.mcdonalds.co.jp/en/products/1010/
Burger King isn't doing this though (close the two popups to see the menu):
https://www.burgerking.co.jp/menu
Is it some kind of trendy style? It does feel kinda... cute.
Yes, my guess is that this is the result of a few food stylists or a single agency holding an opinion. It's not at all unusual as far as styling food goes, but maybe so for fast food.
I know that burgers are usually stacked to tilt away from the camera in photography to show the contents. (ie the bottom bun is laterally closer to the camera than the top in a downward view) I don't know why you would stack them to the side because it's more obvious, and in this case you can hardly see anything different at such a shallow angle. It's almost like they stacked them and then took the picture from a randomly selected angle or something.
BK is doing it in the very first one.
Honestly, it’s adorable and I love it.
It's to get people on social media posting about it so more people go look at it out of curiosity. Result is lots of people looking at the McD's menu.
Anyone notice that the plain burger is only 190 Yen ($1.20) vs $3.99 in the US. https://www.mac-menus.com/
Food in Japan is incredibly cheap. I never paid more than $6 for noodles, sometimes just $2. In the US it’d be $12-$20 (and worse).
In recent years Japan has been cheap due to the weakness of the yen, which has been trending 160/1 USD. Just 10 years ago it was nearly twice as strong. When I visited a couple years ago, everything seemed to be surprisingly cheap.
- I purchased a couple pairs of running shoes that were about 30% cheaper than they were offered for sale in the US, some were more than 50% cheaper (and occasionally less than half what they could be had for in places like the UK or Mexico). This was retail price from branded storefronts (Hoka, New Balance), not discounted.
- I purchased an umbrella for $45 that sells in the US for $75.
- An all-access pass at their premier amusement park, Fuji-Q Highland, was only about $40 - when entry to comparable parks in the US can easily be twice as much.
- I recall the subway came out to around $1.50 a ride, roughly half what the NYC subway costs and the 1 and 3 day passes made it ridiculously cheap (IIRC something like $5/$10).
- I only used capsule hotels, but those came out from $15 to up to $38 for a luxury one
- I also took a look at apartments, and in decent areas in Tokyo you can find small apartments for about $1500 that would cost $3500+ in Manhattan, or maybe $2000 or so in medium sized US city centers.
this is incredibly weird to read. once upon a time japan was notorious for its high food prices
Is that in comparison to the US? Because US food was cheaper than dirt in the past before all the food processing conglomerates decided to leverage their dominant market position to increase margins.
This is so strange to me. Hasn't Japan been printing money for like decades? How isn't their inflation completely out of control by now?
Your causality is backwards. The relatively loose monetary policy is because inflation (and economic activity) is too slow.
> The Big Mac Index is a price index published since 1986 by The Economist as an informal way of measuring the purchasing power parity (PPP) between two currencies and providing a test of the extent to which market exchange rates result in goods costing the same in different countries. It "seeks to make exchange-rate theory a bit more digestible."[1] The index compares the relative price worldwide to purchase the Big Mac, the flagship hamburger sold at McDonald's restaurants.
https://en.wikipedia.org/wiki/Big_Mac_Index
A little curious about this website, I just pulled up the local menu (Texas) and the same burger is $2.19.
Big mac is 10 euros where i live. (11,8 dollars). Japan has extremely cheap prices and i feel like i'm ripped off.
I remember when they were $0.49
I would imagine this is to make them look less machine-perfect and more "home-made"
That's my guess, too. I live in Japan and eat at fast food places from time to time. One feature of McDonald's is that the food preparation area is almost always visible from the customer area; I can see the people assembling the burgers, handling the fries, etc. At Yoshinoya and other domburi places, even though the shop is much smaller than a McDonald's, I am usually unable to see the person actually putting the rice and toppings into the bowls.
I suspect that efficiency of layout is the top priority in both cases, but I wouldn't be surprised if McDonald's is also consciously trying to show that their food is human-prepared, both in the store design and in their food photos.
It's about communication, the cashier needs to be able to shout "I need a Big Mac no pickles" and have the grill person hear it.
The new ones near me now have touch menu that customers enter and swipe payment instead of cashiers and the grill area is no longer visible.
If that marketing works on anyone they need to be examined. McDonald's is the definition of machine repeatability.
Except with pickles. They never get the pickles on the actual burger.
>Except with pickles. They never get the pickles on the actual burger
there should be some sort of named law (in the "law of headlines" sense, not legal sense) about mcdonalds and pickles.
i dont like pickles. i ask for no pickles. i always receive pickles. the people that want them? too bad, they put them on mine instead apparently
One of the benefits of the move to app ordering is that I know for certain the order-taker got it right. And I can bookmark the custom order for later reuse.
Now it's just down to the kitchen to fulfill the order correctly, and while it's not 100% it's a lot, lot better.
It's always the kitchen for me across food places (in Australia). Ending up with pickles when I removed them. Ending up with coke zero instead of coke. But the worst is ending up with anything mock meat!
And of course whoever set up the menu on the app to have programmed in the appropriate option in the first place.
Once I ordered extra pickles and I got them - in a vertical stack of about 6 pickles.
Imagine ordering online late a night from a hotel room and the MCD missing my required condiment ketchup with the order.
When I was in cooking school there was a brief lesson in photo presentation. For something like a burger you would skew from front to back, going upward to the top bun to show the layers better but it wasn't visually noticeable that it was skewed on the photo. This seems like the same thing except the ai has chosen the side view instead of the frontal view, thus making the skew very noticeable.
Dang! Now I can't unsee it.
This is doing a bigger number on me than it has any right to.
...why are they all skewed, save for the buns that are already lopsided? Those I'll note are perfectly seated. Some are more skewed than others. Like the Big Mac is only slightly skewed.
Is there a pecking order to how skewed they are? Some social hierarchy of sandwiches?
Wonder if this is due to Japan’s marketing laws? Doing it this way exposes more of what’s between the bread.
I relate McDonald's with the famous movie https://en.wikipedia.org/wiki/Super_Size_Me And avoid at any cost
You shouldn't. It was revealed later that Morgan Spurlock, the star of the movie, was also secretly drinking himself to death while he was making the documentary. Not to shame an addiction OR defend McDonalds too much here, but being a raging alcoholic and blaming your health problems on hamburgers and french fries on a massive public stage is/was extraordinarily irresponsible.
You should check out "Counter-claims" section of your link, especially the last paragraph: https://en.wikipedia.org/wiki/Super_Size_Me#Counter-claims
The maker of that documentary was a massive alcoholic, that's what caused his liver problems, not eating McDonald's.
FWIW, there is some controversy around the “methodology” and honesty in that film. Not saying you should change your view of McDonald’s, but possibly of that movie.
OK.
Why doesnt USA get an egg cheeseburger :(
You might be able to put something together if there's still overlap between breakfast and lunch on Sundays?
Why are Japanese burgers significantly cheaper than the ones in the US? A Big Mac is 500 yen, that's like $3.
https://www.mcdonalds.co.jp/en/products/1210/
Big Macs haven't been that cheap since 2008 in the US.
If you've been to Japan any time recently you'd probably know that just about everything is cheaper in Japan, especially food and drink. I've been twice, most recently back in October, and I'm blown away by how relatively affordable things are. USD goes a long long way in Japan.
Oddly I could not find any cheaply priced Japanese Whiskey, and I looked around quite a bit. It was all about as much or more than what I could get it for in the states.
Japan's salaries are much lower than those in the US. Even adjusted to PPP, the median salary in Japan is still significantly lower that in the US. Few would be able to afford food at US price levels.
Three decades of deflation will do that. That ended a few years ago, but there's clearly lingering effects.
I don't know about McD's exactly, but food in general is very cheap in Japan compared to the U.S.
Source: I watch a lot of behind the scenes restaurant videos on YouTube and I'm always shocked at the prices. Most dishes are cheaper than if I were to go to the grocery store and cook it myself...
Probably like 50%+ of the cost of restaurant food is labor and rent. Labor and rent are cheaper in Japan than in the US.
Silently screaming "Why?!" As a scroll
https://www.mcdonalds.co.jp/en/products/4600/
The Bai Egg Cheeseburger achieved more than slightly askew, it is defying gravity.
It's going for a rendition of the leaning tower of Lire.
I've seen an interview with a food stylist and she pointed out that when putting pins and needles into a burger, then you have to pay real attention to that burger because you have a really great looking burger, full with pins and needles.
No way they didn't prop that one up behind the burger.
noone says you can't use industrial adhesives imperceptible to the advertised eye
Oh man, my son would go nuts for that burger.
I don’t think this is a japanese thing. The way they are askew feels familiar; I have definitely seen food that looks weirdly “off” on other menus. It’s probably just a way to stand out, like how so many models have gaps between their two front teeth. You’re gonna remember the one that’s different.
Generating media attention or protecting from Japanese regulations?
I wonder if it's related to their strict rules on realistic pictures for advertising products
Often (not always) the top bun is the worst offender, but it’s most certainly not just about the buns: if you look closely, the unique characteristic of Japanese McDonalds (separating it both from McDonalds in other countries as well as from other similar chains in Japan) is that in each photo every burger layer (be it bun, meat, lettuce, etc.) is offset by a seemingly-random factor on its X axis.
I’m sure discussions like this is exactly why they did it. Considering other chains in Japan don’t do this, it clearly has nothing with regulations (unless those are really unevenly enforced).