Sellers of Shopify are more like sellers on Amazon than they know. Shopify controls what you can sell, what apps you can use, so is it really software for your business or you’re just a cog in its machine to become the next Amazon. I’ve seen so many DTC brands switch to Medusa and Woocommerce with a custom storefront.
I don't like how Shopify deletes events from https://www.shopifystatus.com/ shortly after they are resolved. Outages have to be inferred by waking up to a bunch of alerts and hoping someone else posted about it on the internet.
X has always been a better source of outages than any official status site. It's either early, before there's anything official posted, or it's something the vendor doesn't consider worthy of an outage because it only affects a particular subset of customers.
It's been a fun day for me today - my bank here in the UK suffered downtime which not only affected the app and online banking, but also online and possibly offline payments too.
I was glad when it finally came back on, after four hours off, so that I could order some material for a job... only to find that my supplier's site wasn't working. It's on shopify.
So too the two the other suppliers I use who offer the same thing I need, so I'm kinda stuffed as ordering from anytime now means I likely won't get my stuff in before the weekend, which is when I was planning on working with it.
"Employees must explain why AI can’t be used before asking for additional resources, like more staff or time. [...] Shopify is now factoring AI usage into performance reviews and peer evaluations."
And even if it _was_ related to AI, they would not admit it. First course of action is to blame user/programmer error and then QA process error. You shall not blame the golden calf. I am half serious and half not. But I do recommend reading the book "The Field Guide to Understanding 'Human Error'" in conjunction with my hyperbole.
I really like the Ruby on Rails ecosystem and have deeply considered working at Shopify.
This has to be one of the hardest parts of working there. A bug takes down other peoples businesses.
Sellers of Shopify are more like sellers on Amazon than they know. Shopify controls what you can sell, what apps you can use, so is it really software for your business or you’re just a cog in its machine to become the next Amazon. I’ve seen so many DTC brands switch to Medusa and Woocommerce with a custom storefront.
Is there a long-term Shopify status graph? How common is this lately?
I ask because with the major AI push at Shopify lately, I would like to know if it is affecting stability.
I don't like how Shopify deletes events from https://www.shopifystatus.com/ shortly after they are resolved. Outages have to be inferred by waking up to a bunch of alerts and hoping someone else posted about it on the internet.
X has always been a better source of outages than any official status site. It's either early, before there's anything official posted, or it's something the vendor doesn't consider worthy of an outage because it only affects a particular subset of customers.
It's been a fun day for me today - my bank here in the UK suffered downtime which not only affected the app and online banking, but also online and possibly offline payments too.
I was glad when it finally came back on, after four hours off, so that I could order some material for a job... only to find that my supplier's site wasn't working. It's on shopify.
So too the two the other suppliers I use who offer the same thing I need, so I'm kinda stuffed as ordering from anytime now means I likely won't get my stuff in before the weekend, which is when I was planning on working with it.
Wonderful.
just take the day off mate, this shit happens in every field of work
Total outage by the looks of it, all clients stores not accessible, isn't local.
Yeah let's consolidate further
Critically, it was the webhook/sync that was down which really messed with a lot of external systems (nosto, klaviyo, 3PLs...)
Massive incident at Shopify since Jun 03, 2026 - 09:27 EDT.
All my sites are affected, I guess this is general.
@river fix it please.
https://x.com/tobi/status/2053121182044451016
Direct link: https://www.shopifystatus.com/incidents/gbqcx5fk01gz
Is this bad?
Our's are coming back slowly.
I wonder if this is related to the CEO's AI psychosis
What's the context on that?
have found Shopify's AI implementation to be sane and really useful ( building flows and surfacing documentation correctly ).
i assume they are referring to this: https://www.forbes.com/sites/douglaslaney/2025/04/09/selling...
"Employees must explain why AI can’t be used before asking for additional resources, like more staff or time. [...] Shopify is now factoring AI usage into performance reviews and peer evaluations."
it works for us now
Is it premature to blame AI Slop?
Nah, they used to go down like this before AI too.
If you're asking the question, most likely yes. If you have evidence of the problem being AI slop, no.
The scientific method is generally to ask a question, and test it, before randomly collected evidence makes the obvious undeniable.
And even if it _was_ related to AI, they would not admit it. First course of action is to blame user/programmer error and then QA process error. You shall not blame the golden calf. I am half serious and half not. But I do recommend reading the book "The Field Guide to Understanding 'Human Error'" in conjunction with my hyperbole.