Are there any real options in this space for something that is
- E2EE
- Large group capable (100+ users)
- FOSS + self hostable
- Not riddled with security issues
- Relatively easy to use for iOS and Android users (safe for normies)
I help run a Matrix server for people who are at risk from the current administration and I can attest to all of the issues mentioned plus a few more.
I'd rather not move to something as hostile as Discord and while we've tried Stoat it's infinitely more buggy and the lack of iOS apps is causing problems.
Rocket chat is interesting but E2EE is early in development, lots of security issues at last check.
Simplex isn't going to be better for large group stuff, it has the same fundamental sync issues Matrix does and the devs are more interested in crypto than fixing that.
Nope, just Matrix. Second best option is XMPP with various cobbled together XEPs but that has its own set of problems.
For all the (sometimes rightful) grief Matrix gets, it's essentially the only solution targeting hard problems like multi-device encrypted group chats[0] or truly federated multi-user chats. It can also be a very quickly moving ecosystem, which is difficult to handle when you're an open federated spec. Hence why several of the complaints in this post are caused by old and no longer supported clients and servers.
[0] Infamously, WhatsApp and LINE both support encrypted chats but all the encryption keys are stored on your phone, so you can only have one phone working at a time and desktop access is actually routed through it.
That’s Matrix. Matrix has spent too much time chasing Discord, with spaces, and group video chat, and email with federation. And too much time chasing Slack with threads. But everything you mentioned is core Matrix chat and works great on every client.
Matrix still doesn't have a client with built in push to talk as far as I'm aware. The relevant issue on the Element github has been sat there for 8 years now
It does not seem like a serious project, at least not one being developed by folks who have user experience in mind
Yeah, it's a frustrating situation because we have hundreds of people and the constant state-sync issues and assorted account problems are making it hard for non-technical people to participate.
I'm sure you've tried or at least considered it, but you didn't explicitly mention it so: XMPP? The MUC extension has no problem with large groups (after a certain point you have to disable presence advertisement and reflections and whatnot, but that's way north of 100)
XMPP has several ways of doing e2ee, the most popular being OMEMO.
The challenge will be finding clients that supports OMEMO for MUCs (multi user chats) on each platform. They exist on desktop, at the very least.
It's an effect of walled gardens that the communication method is conflated with the app. But people understand well that Outlook and Thunderbird is both just email. I think this analogy helps when explaining XMPP.
The pain in admin'ing a server is real - even for my tiny one! I haven't bumped into these specifically with tuwunel, mostly SSO issues that have been resolved.
But man being able to have all my chats bridged to one thing where I can comfortably sit in a client I control and can freely modify? The feature set and integrations available are really tough to beat.
I feel this. And it doesn't even cover the very first conversation I have with my users.
"You want to install Element"
"But I want Matrix."
"They call it Element now."
"I want to speak on Element?"
"No you want to speak on Matrix using Element."
"Uh."
"Don't worry about it. Look, just install Element."
"Well, I see Element and Element X."
"Oh right. Well, do you want to video chat?"
"What?"
"Element X doesn't video chat well. If you want video chat and a more featureful but slower chat experience, install Element. If you don't care about reliable video chat and don't mind rooms jumping around and not organizing them, but you want to subscribe to a zillion of them, choose Element X"
"What?"
"Oookay, let me explain. See, once there were--"
"Can't I just install the Matrix app?"
"It's Element or Element X. Do you want to video chat?"
"Um probably?"
"Well then Element, not X, that's the one you want to start with."
"Start with Element without the X?"
I usually recommend Element X on Android, FluffyChat if they complain too much about Element X after using it a bit, and nheko on desktop.
It is really annoying that Element X is missing so many things Element had (you can't even do /me messages, markdown headlines aren't shown properly either), but getting someone to move apps is pretty tough, so might as well get them on the new one that will hopefully get better with time.
Also I never tell people about voice or video in Matrix unless they ask, and if they do I tell them I don't use it, it's probably not great, and to just use Mumble for voice and Jitsi for video.
Are there any real options in this space for something that is
- E2EE
- Large group capable (100+ users)
- FOSS + self hostable
- Not riddled with security issues
- Relatively easy to use for iOS and Android users (safe for normies)
I help run a Matrix server for people who are at risk from the current administration and I can attest to all of the issues mentioned plus a few more.
I'd rather not move to something as hostile as Discord and while we've tried Stoat it's infinitely more buggy and the lack of iOS apps is causing problems.
Rocket chat is interesting but E2EE is early in development, lots of security issues at last check.
Simplex isn't going to be better for large group stuff, it has the same fundamental sync issues Matrix does and the devs are more interested in crypto than fixing that.
Nope, just Matrix. Second best option is XMPP with various cobbled together XEPs but that has its own set of problems.
For all the (sometimes rightful) grief Matrix gets, it's essentially the only solution targeting hard problems like multi-device encrypted group chats[0] or truly federated multi-user chats. It can also be a very quickly moving ecosystem, which is difficult to handle when you're an open federated spec. Hence why several of the complaints in this post are caused by old and no longer supported clients and servers.
[0] Infamously, WhatsApp and LINE both support encrypted chats but all the encryption keys are stored on your phone, so you can only have one phone working at a time and desktop access is actually routed through it.
That’s Matrix. Matrix has spent too much time chasing Discord, with spaces, and group video chat, and email with federation. And too much time chasing Slack with threads. But everything you mentioned is core Matrix chat and works great on every client.
Matrix still doesn't have a client with built in push to talk as far as I'm aware. The relevant issue on the Element github has been sat there for 8 years now
It does not seem like a serious project, at least not one being developed by folks who have user experience in mind
Yeah, it's a frustrating situation because we have hundreds of people and the constant state-sync issues and assorted account problems are making it hard for non-technical people to participate.
Have you tried XMPP (with OMEMO)?
I'm sure you've tried or at least considered it, but you didn't explicitly mention it so: XMPP? The MUC extension has no problem with large groups (after a certain point you have to disable presence advertisement and reflections and whatnot, but that's way north of 100)
XMPP has several ways of doing e2ee, the most popular being OMEMO.
The challenge will be finding clients that supports OMEMO for MUCs (multi user chats) on each platform. They exist on desktop, at the very least.
This is a non-technical group so the main concern I have is the same with Element vs Element X vs Fluffy vs ......
It's definitely tempting though, it seems to be by far the most flexible solution.
It's an effect of walled gardens that the communication method is conflated with the app. But people understand well that Outlook and Thunderbird is both just email. I think this analogy helps when explaining XMPP.
The pain in admin'ing a server is real - even for my tiny one! I haven't bumped into these specifically with tuwunel, mostly SSO issues that have been resolved.
But man being able to have all my chats bridged to one thing where I can comfortably sit in a client I control and can freely modify? The feature set and integrations available are really tough to beat.
I feel this. And it doesn't even cover the very first conversation I have with my users.
It's so needlessly complex.I usually recommend Element X on Android, FluffyChat if they complain too much about Element X after using it a bit, and nheko on desktop.
It is really annoying that Element X is missing so many things Element had (you can't even do /me messages, markdown headlines aren't shown properly either), but getting someone to move apps is pretty tough, so might as well get them on the new one that will hopefully get better with time.
Also I never tell people about voice or video in Matrix unless they ask, and if they do I tell them I don't use it, it's probably not great, and to just use Mumble for voice and Jitsi for video.
God, it reads like a slapstick comedy routine...